Relationship of Gossips Culture, Perceived Organizational Support and Workplace Ostracism among Corporate Employees in Universities
DOI:
https://doi.org/10.55737/rl.v5i1.26174Keywords:
Gossips Culture, Perceived Organizational Support, Workplace Ostracism, EmployeesAbstract
This research paper focuses on the relationship between gossip culture, perceived organizational support, and workplace ostracism among corporate employees in universities. Gossip, an informal communication process, can be both a social bonding activity and a source of psychological distress when it is motivated by envy and competition. In universities, where corporate employees are often employed in a hierarchical and limited resource setting, negative gossip may exacerbate feelings of exclusion. This paper explores the relationship between the spread of gossip, and how perceived organizational support (POS) can buffer the negative consequences of gossip on employee relationships and psychological well-being. Through non-probability purposive sampling of 107 corporate employees with an age range of 21-54 years (M=29.36, SD=5.49) were taken to conduct this research. The Gossips Culture, Perceived Organizational support and Ostracism Experience Scale was used to assess the sample. The Pearson Moment Correlation, Multiple Linear Regression and Independent Sample test was used to test the hypotheses. The result showed positive relationship between gossip and ostracism. This study also indicated the Additionally, this paper examines workplace ostracism as a severe consequence of a toxic gossip culture, resulting in decreased morale, job satisfaction, and organizational commitment. This research paper employs a quantitative method to gain insights into the psychological processes that underlie employee interactions in universities.
References
Cortina, L. M. (2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of Management Review, 33, 55–75. http://dx.doi.org/10.5465/amr.2008.27745097
Cortina, L. M., Kabat-Farr, D., Leskinen, E. A., Huerta, M., & Magley, V. J. (2013). Selective incivility as modern discrimination in organizations: Evidence and impact. Journal of Management, 39, 1579–1605. http://dx.doi.org/10.1177/0149206311418835
Drake Van Egdom. (n.d.). Perceived organizational support. https://www.drakevanegdom.com/resources/perceived-organizational-support
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500. https://doi.org/10.1037/0021-9010.71.3.500
Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. (2008). The development and validation of the Workplace Ostracism Scale. The Journal of Applied Psychology, 93(6), 1348–1366. https://doi.org/10.1037/a0012743
Kuo, C.-C., Wu, C.-Y., & Lin, C.-W. (2018). Supervisor workplace gossip and its impact on employees. Journal of Managerial Psychology, 33(1), 93–105. https://doi.org/10.1108/jmp-04-2017-0159
Mao, Y., Liu, Y., Jiang, C., & Zhang, I. D. (2017). Why am I ostracized and how would I react? — A review of workplace ostracism research. Asia Pacific Journal of Management. https://doi.org/10.1007/s10490-017-9538-8
Pratto, F. (1999). The puzzle of continuing group inequality: Piecing together psychological, social, and cultural forces in social dominance theory. In Advances in Experimental Social Psychology (pp. 191–263). Elsevier.
Pratto, F., Sidanius, J., & Levin, S. (2006). Social dominance theory and the dynamics of intergroup relations: Taking stock and looking forward. European Review of Social Psychology, 17(1), 271–320. https://doi.org/10.1080/10463280601055772
Shaharuddin, W. Y. W., Ahmad, M., Omar, S., & See, Y. (2022). Gossip as a medium of informal communication: A measurement model of gossip engagement at the workplace. SEARCH Journal of Media and Communication Research, 14(2), 47-61.
Sidanius, J., & Pratto, F. (1999). Social dominance: An intergroup theory of social hierarchy and oppression. New York, NY: Cambridge University Press.
Downloads
Published
Issue
Section
License
Copyright (c) -1 Syeda Ariba Fatima, Muskan Bint e Ajmal, Dr. Beenish Mubeen

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

